Cookies are small text files that a website places on your device when you visit it. They let the site remember your actions and preferences (such as staying signed in) over a period of time, so you do not have to re-enter them each time you return or move between pages. In this policy, "cookies" refers both to cookies themselves and to similar technologies that store or read information on your device.

Similar technologies we may use alongside cookies include:

Local and session storage - small amounts of data stored by your browser to remember settings and keep the Services responsive.
Pixels and tags - tiny, often invisible images embedded in pages or emails that help us understand whether content was viewed or a link was followed.
Software development kits (SDKs) - code within any of our applications that performs similar functions to cookies.

Cookies may be set by us (first-party cookies) or by a third party whose service we use (third-party cookies). They may last only for your visit (session cookies) or remain on your device for a set period (persistent cookies).

2.Why we use them

We use cookies to operate our website and Services, to keep them secure, and to understand and improve how they are used. In particular, cookies help us to:

Keep you signed in and maintain the security and integrity of your session;
Remember your settings and preferences, such as language, region and your cookie choices;
Measure how our website and Services perform, so we can find and fix problems and improve them;
Understand which content and features are useful, and how visitors find and move around our site.

Some cookies are essential for the website to work, while others are only set with your consent where required. You are always in control of the non-essential cookies we use - see Managing your preferences below.

3.Types of cookies we use

The table below describes the categories of cookies we use, why we use them and roughly how long they last. The specific cookies within each category may change over time as we improve the Services; the categories and purposes below give an accurate picture of how we use them.

Category	Purpose	Examples	Duration
Strictly necessary	Required for the website and Services to function - signing in, keeping your session secure, load balancing and remembering your cookie choices. These cannot be switched off in our systems.	Session identifier, authentication token, CSRF/security token, consent record	Session to 12 months
Functional / preferences	Remember choices you make to give you a more personal experience, such as language, region and interface settings.	Language, region, theme and layout preferences	Up to 12 months
Analytics / performance	Help us understand how visitors use our website and Services - which pages are visited and how the site performs, so we can measure and improve it. Data is aggregated and used in a de-identified way wherever possible.	First-party analytics identifiers, page-view and event measurement	Session to 24 months
Marketing	Where used, help us measure the effectiveness of our campaigns and show relevant information about Syntra on other sites. These are only set with your consent and are off by default where consent is required.	Campaign attribution, conversion measurement	Up to 12 months

4.Third-party cookies

Some cookies are set by third parties that provide services on our behalf or whose content we embed. For example, our analytics provider may set cookies to help us measure how the site is used, and pages that embed content such as videos or maps may set cookies from the provider of that content.

These third parties are responsible for their own cookies, and their use of any information they collect is governed by their own privacy and cookie policies rather than this one. We encourage you to review the policies of any third-party services you interact with. Where the law requires it, we only allow these cookies to be set after you have given consent.

5.Managing your preferences

You have several ways to control the cookies we use:

Consent banner - where required, we show a cookie banner when you first visit so you can accept or reject non-essential cookies. You can change your choices at any time through the preferences link or banner shown on our website.
Browser settings - most browsers let you see the cookies you have, delete them, and block cookies from some or all sites. You can usually find these controls in your browser's settings or help menu.
Device and app settings - your device may offer additional controls, such as resetting or limiting advertising identifiers.

Strictly necessary cookies cannot be switched off, as the website will not work properly without them. If you block or delete other cookies, some features may not function as intended - for example, you may need to sign in again or re-enter your preferences.

6.Do Not Track signals

Some browsers can send a "Do Not Track" (DNT) or Global Privacy Control (GPC) signal to indicate that you do not want to be tracked. There is currently no common industry standard for how these signals should be interpreted, so our website does not respond to DNT signals differently at this time. Where the law requires us to treat a recognised signal such as GPC as an opt-out, we will honour it. Regardless of any signal, you can always manage non-essential cookies as described above.

7.Changes to this policy

We may update this Cookie Policy from time to time to reflect changes in the cookies we use or for operational, legal or regulatory reasons. When we make changes, we will update the "last updated" date at the top of this page, and, where the changes are material, we may provide additional notice. We encourage you to review this policy periodically.

8.Contact us

If you have any questions about our use of cookies, please contact us. To learn more about how we handle personal data more generally, please see our Privacy Policy.

SYNTRA LLC
8 The Green, Dover, Delaware 19901
hello@syntra.ai