Voice Agent Architect
Own the voice - the real-time system that answers the phone and holds a genuinely human conversation, at a latency most teams consider impossible. It is the most demanding surface we run, and it is yours end to end.
What you’ll do
- Architect the entire real-time conversational pipeline - every millisecond between a person speaking and the system responding is yours to own, measure, and defend.
- Solve what makes live voice hard: natural turn-taking, interruption, timing and graceful recovery - made to feel effortless at scale.
- Push our latency, reliability and unit-cost envelopes well past where the rest of the industry has settled.
- Design the connective layer that lets a live conversation take real, consequential action - safely, instantly, every single time.
You’ll thrive here if
- Deep experience building low-latency, real-time systems where milliseconds are the product, not a metric.
- A relentless production mindset - this rings at 2am, in the real world, and it does not get to break.
- You are drawn to problems most engineers call impossible, and you have quietly shipped a few of them before.