Contractors ring three yards and hire from whoever answers first. Syntra answers every availability enquiry 24/7, quotes the hire by day, week or month, holds the machine on a deposit and schedules the drop-off - before they call the next number.
The phone never stops - "got a 5-tonne digger free next week?" Every enquiry pulls someone off the yard to check the diary.
Contractors call around and hire from whoever answers first. Miss the call, or take an hour to quote, and the machine goes out from another yard.
Day, week and month rates, plus transport, operator and attachments - a quote that takes too long is a job already lost.
Drop-offs and collections to schedule, off-hire dates to chase, account customers to invoice - all by hand, all easy to drop.
The AI agent answers "5-tonne excavator, next Monday, one week" by voice or chat, day or night, and checks what's free.
Quotes the right day, week or month rate, adds transport, operator and attachments, and has it back to them in seconds.
Takes a deposit and marks the machine held - booked to them, not still on offer to the next caller who rings.
Sends the hire agreement to sign (Documents) and collects operator, site and access details (Forms) before it leaves the yard.
Books the drop-off and collection into the run (Jobs), and sends an off-hire reminder before the hire period ends.
Invoices account customers on recurring terms and tags every job by customer and machine type in the CRM.
A contractor rings needing a machine next week. Syntra answers on the first ring, checks what's free, quotes the week with transport, and holds it on a deposit - all while they're still on the phone. By the time they'd have dialled the next yard, the job is yours.
The moment a hire is booked, Syntra puts the drop-off and the collection into the run, sends the agreement and site details to sign, and fires an off-hire reminder before the period ends. Account customers are invoiced on recurring terms - no dates dropped, no revenue left sitting on the yard.
Syntra learns your machines, your day, week and month rates, your transport zones and your account customers - then answers enquiries, quotes, takes deposits and schedules delivery around the clock. The machine is booked and on its way before the contractor calls the next number.
Book a 30-minute walkthrough and we’ll show you exactly how Syntra fits your business - then answer every question you’ve got. No slides, no pressure.
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