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Industries · Mental Health & Counselling

Be fully in the room. Syntra handles the rest.

Syntra sends and collects the intake before the first session, books the right therapist, sends gentle reminders and handles the billing - cutting new-client admin from 30 minutes to 5, so you can be present with the people in front of you.

New client · intakeCompleted
Intake form✓ sent & completed
History & consent✓ on file
Matched toCBT therapist
Admin per client30 min → 5 min
First session · Thu 3:00pm
When it matters most

The messages that can't wait, surfaced first

Some messages carry far more weight than others. When someone's words suggest they may be in crisis or at risk, Syntra marks the conversation urgent, escalates it to your team straight away, and shares crisis-support lines with the person immediately.

  • Reads every message for signals of crisis or risk of harm
  • Escalates urgent conversations to your team immediately - day or night
  • Shares crisis-support resources with the person right away
  • A clinician always makes the call; Syntra never diagnoses
New enquiries · triageLive
Urgent30s ago
"I don't think I can keep going like this…"
↑ Escalated to on-call · Dr Patel notified
Priority2 min ago
"My anxiety has been really bad this week."
Routine5 min ago
"Do you offer couples counselling?"
Sound familiar?

The admin load that pulls you away from the work that matters

Intake eats your time

Lengthy history-taking, consent forms and risk assessments for every new client before the first session has even started.

No-shows cost $150+

An empty therapy hour is revenue that can never be recovered, and a client who missed a session they may have needed.

Crisis-moment bookings

People reach out when they're struggling - often after hours, and need to book then, not leave a message and wait.

Confidentiality to protect

Sensitive personal data, signed consent and clinical governance all require careful handling every single time.

How Syntra supports your practice

The admin handled, with care

Automated intake

History, medication, emergency contact, risk assessment and consent - all completed digitally before session one.

Note approval workflow

Draft → review → approved. Supervisors sign off trainee notes before they're finalised, keeping governance tight.

Session durations

30 min $90, 50 min $150, 80 min $220 - the same service at different lengths, priced and booked correctly every time.

Gentle reminders

A calm reminder 24 hours before each session, with crisis-support resources available between appointments.

Sensitive AI booking

Explains service types - individual, couples, CBT and more - never diagnoses, and books with care and respect.

Recurring billing & superbills

Weekly or fortnightly billing cycles, and insurance superbills generated automatically for clients who need them.

Done before they arrive

Intake in 5 minutes, not 30

Syntra sends the full intake digitally the moment a new client books - history, medication, risk assessment and consent are all completed before the first session. With note-approval governance built in, every clinician starts the work, not the paperwork.

  • Intake & consent completed before session one
  • Note approval workflow keeps governance in order
  • 30 minutes of admin saved per new client
New client · intake
Intake form✓ completed
Risk assessment
Consent✓ signed
5 min, not 30
Sensitive by design

Booked with the right therapist, gently

When someone reaches out, Syntra responds with warmth - explaining individual vs couples therapy, CBT vs other modalities, matching by specialty, and following up without pressure. Available whenever they find the courage to ask.

  • Explains service types clearly; never diagnoses
  • Matches clients by specialty & modality
  • No-pressure, respectful follow-up at any hour
Chat · new enquiry
I think I need someone to talk to about anxiety…
Of course, and there's no rush. Our CBT therapists specialise in anxiety; I can hold a quiet slot this week whenever you're ready.
Maybe Thursday?
Thursday 3pm with Dr Patel - booked. Take care, and we'll see you then. ✓
Trained on your business

It carries the admin so you can carry the session

Syntra learns your therapists, modalities, session lengths and billing preferences - then handles intake, reminders and payments quietly in the background. Your practice runs with care and precision, and your full attention stays with the people in front of you.

  • Intake & consent completed before the first session
  • Matches clients to the right modality & therapist
  • Gentle reminders, never pushy - crisis resources always on hand
Book a demo

See Syntra run your business

Book a 30-minute walkthrough and we’ll show you exactly how Syntra fits your business - then answer every question you’ve got. No slides, no pressure.

Book a demo