A leaking roof rings three roofers and books the first to show up. Syntra answers every enquiry in seconds, books the survey, and turns the quote into a signed job with the deposit paid, so the roofer who responds first is always you.
A leaking roof rings three roofers and books the first to call back. Miss the ring by an hour and the $15k job is already someone else's.
You drive out, climb the ladder, take the measurements - then the quote sits half-written in a drafts folder while the customer chases a competitor.
You can't order a lorry of tiles on trust, and asking for a deposit over the phone is awkward, so too often the job starts before the money does.
Rain moves every job, and a single storm buries you in more enquiries than you can answer - the busiest week of the year, and the leakiest.
Leak, re-roof, flat roof or storm damage - Syntra answers every call and message, qualifies the urgency, and books the survey on your calendar.
After the survey, Syntra sends a clean itemised quote the customer accepts online - with the deposit paid before your crew is committed.
Every enquiry is scored by job value and urgency, so a $20k storm re-roof jumps the queue ahead of a routine gutter clean.
The Jobs module tracks every crew and stage, and reschedules cleanly around a washout - customers told, calendar re-packed.
Crews upload dated photos from the roof; Syntra files them against the job for the customer and, when it's an insurance claim, the assessor.
Deposit, mid-job stage and final balance - Syntra bills each milestone and chases the closing payment, so you're never the bank.
When a roof starts leaking the customer rings down the list until someone picks up. Syntra picks up first - every time, day or night, mid-storm or mid-job - captures the details, gauges how urgent it is, and books the survey before the next roofer has even called back.
The survey is the easy part - the money is in what happens next. Syntra sends an itemised quote the customer accepts online, takes the deposit before you order materials, and sets up staged billing so every milestone is invoiced and the final balance chases itself.
Syntra learns your services, pricing, crews and suppliers - then answers enquiries, books surveys, sends quotes, secures deposits, schedules around the weather, files before-and-after photos and bills each stage. It even reconciles supplier invoices so you can see the true cost of every job, and sends review and referral requests once the roof is signed off.
Book a 30-minute walkthrough and we’ll show you exactly how Syntra fits your business - then answer every question you’ve got. No slides, no pressure.
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