Syntra remembers every patient's annual exam for them - sending recalls, rebooking the overdue, recommending the right exam from their symptoms, and running contact-lens subscriptions. The revenue that used to walk out the door, recovered automatically.
Annual exams drift past 12 months with no follow-up - the appointment simply never happens.
The post-exam moment to recommend frames or lenses passes while the clinician moves on to the next patient.
Vision-benefit plans vary by insurer and patient - verifying eligibility manually slows the whole booking flow.
Without a nudge, patients who meant to rebook quietly start attending a different clinic instead.
Triggered from each patient's last-exam date - "It's been 12 months - book your checkup" - sent automatically.
Standard $80, Comprehensive + OCT $150, Paediatric $95 - patients self-select the right exam at booking.
Monthly recurring lens supply dispatched automatically, keeping patients loyal between visits.
Captures visual symptoms, eye history and digital eye-strain details before the appointment.
Prescription, visual acuity, intraocular pressure and retinal findings tracked and compared across every visit.
Annual exam plus monthly lens deliveries plus 25% off frames - billed automatically every month.
Twelve months after every exam, Syntra automatically sends the recall, and if the patient still does not book, it follows up until they do. The patients who used to quietly slip away come back, and the revenue that walked out the door from simple forgetfulness is recovered.
A patient who is unsure what they need often books the wrong exam, or gives up and books nothing. Syntra asks a few targeted questions about their symptoms, recommends the correct exam type and books it on the spot, so patients arrive in the right chair every time.
Syntra learns your full exam menu, recall intervals and patient notes from day one - automatically recalling patients when they're due, recommending the right exam and tracking prescription changes year over year, so nothing clinical or commercial slips through.
Book a 30-minute walkthrough and we’ll show you exactly how Syntra fits your business - then answer every question you’ve got. No slides, no pressure.
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