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Industries · Optometry

60% of your patients are overdue. Syntra brings them back.

Syntra remembers every patient's annual exam for them - sending recalls, rebooking the overdue, recommending the right exam from their symptoms, and running contact-lens subscriptions. The revenue that used to walk out the door, recovered automatically.

Recalls · this month Auto
Patients due248
Reminders sent✓ auto
Rebooked86
Recall rate34% → 71%
They forget. Syntra doesn't.
Sound familiar?

The quiet leaks in a busy eye clinic

Patients forget to rebook

Annual exams drift past 12 months with no follow-up - the appointment simply never happens.

Missed product recommendations

The post-exam moment to recommend frames or lenses passes while the clinician moves on to the next patient.

Insurance billing is complex

Vision-benefit plans vary by insurer and patient - verifying eligibility manually slows the whole booking flow.

Overdue patients drift away

Without a nudge, patients who meant to rebook quietly start attending a different clinic instead.

How Syntra runs your practice

The patients who forget, brought back

Automated annual recalls

Triggered from each patient's last-exam date - "It's been 12 months - book your checkup" - sent automatically.

Exam variants

Standard $80, Comprehensive + OCT $150, Paediatric $95 - patients self-select the right exam at booking.

Contact-lens subscriptions

Monthly recurring lens supply dispatched automatically, keeping patients loyal between visits.

Symptom intake forms

Captures visual symptoms, eye history and digital eye-strain details before the appointment.

Year-over-year notes

Prescription, visual acuity, intraocular pressure and retinal findings tracked and compared across every visit.

Vision Club membership

Annual exam plus monthly lens deliveries plus 25% off frames - billed automatically every month.

Never forgotten

The recall they always miss, sent for them

Twelve months after every exam, Syntra automatically sends the recall, and if the patient still does not book, it follows up until they do. The patients who used to quietly slip away come back, and the revenue that walked out the door from simple forgetfulness is recovered.

  • Recalls triggered automatically from last-exam date
  • Rebooks the overdue until the appointment is confirmed
  • Recovers forgotten revenue without any manual effort
Recall · Sarah K.
Last exam12 months ago
Reminder sent✓ auto
Rebooked✓ Tue 10:00
Revenue that used to walk out
The right exam

It books the right exam from the symptoms

A patient who is unsure what they need often books the wrong exam, or gives up and books nothing. Syntra asks a few targeted questions about their symptoms, recommends the correct exam type and books it on the spot, so patients arrive in the right chair every time.

  • Asks the right symptom questions before booking
  • Recommends the correct exam from the answers
  • No wrong bookings & no missed appointments
Chat · booking
I think I need new glasses, what should I book?
Happy to help - any headaches or blurriness up close or far away?
Blurry far away, and some eye strain.
Sounds like a Comprehensive Exam with an OCT scan is best. I've got Thursday 2pm - booked? ✓
Trained on your business

It knows your exams, recalls and patient history

Syntra learns your full exam menu, recall intervals and patient notes from day one - automatically recalling patients when they're due, recommending the right exam and tracking prescription changes year over year, so nothing clinical or commercial slips through.

  • Recalls every patient on time, automatically
  • Recommends the right exam from their symptoms
  • Tracks prescription changes year over year
Book a demo

See Syntra run your business

Book a 30-minute walkthrough and we’ll show you exactly how Syntra fits your business - then answer every question you’ve got. No slides, no pressure.

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