When a worried owner calls in the middle of the night, Syntra picks up, triages the urgency, gives first-aid guidance and books the emergency slot - then keeps every vaccination and health check on track the rest of the year.
A scared owner at 2am gets voicemail, and their anxiety turns into a bad review, or a lost patient.
Boosters and parasite prevention get forgotten between visits, leaving animals unprotected and diaries half-empty.
Explaining procedures, costs and aftercare to anxious clients takes time your team does not have between appointments.
Urgent cases disrupt the booked diary, and without a clear plan, neither the emergency nor the checkup gets handled well.
Triages urgency, gives first-aid guidance and books the emergency slot, or directs to the emergency hospital if needed.
"Bella is due for her annual booster" - recalled automatically from the last visit. Monthly parasite prevention reminders keep every pet on schedule.
Puppy Package: 3 vaccinations + microchip + health check. Senior Pet Wellness: bloodwork + full exam. Packaged and easy to book.
Species, breed, age, weight and history on intake. Surgical & anaesthesia consent collected digitally before the appointment.
Presenting complaint, exam findings, diagnosis and plan - structured and recorded against every visit.
Monthly plan: annual vaccinations, 2 health checks, flea & worm treatment, 10% off everything else. Recurring revenue, healthier pets.
Syntra automatically recalls every pet for boosters and parasite prevention based on the last visit - keeping animals protected and diaries full without anyone on your team chasing a spreadsheet.
Wellness bundles and monthly Pet Health Plans turn one-off visits into lifelong, recurring care - giving owners an affordable way to stay on top of their pet's health and giving your clinic predictable income.
Syntra learns your clinic's services, each vet's schedule and your recall intervals - then handles triage at 2am, reminds every owner when their pet is due, and manages health plan memberships month after month.
Book a 30-minute walkthrough and we’ll show you exactly how Syntra fits your business - then answer every question you’ve got. No slides, no pressure.
Book a demo