Syntra tracks every client's review cycle and reaches out the moment their 12-month window opens - proposing times, collecting the fact-find, issuing the fee disclosure and filing the advice records. Hundreds of clients, every review on schedule, every file audit-ready.
With 200-plus ongoing-advice clients, tracking who has reached their 12-month review - by spreadsheet or memory - means someone always slips through.
Every piece of advice needs a Statement or Record of Advice, filed and retrievable, and the regulator can ask to see it at any time.
Ongoing-fee arrangements need disclosure statements and consent renewed on schedule - miss the window and the fee has to stop.
Twelve months is a long silence. Without contact, clients feel forgotten, and start wondering what they are paying an ongoing fee for.
Outreach triggers exactly at each client's 12-month mark, proposes times and books the review, so no one on your book is ever missed.
Income, assets, liabilities & goals, risk-profile questionnaire, consent and fee-disclosure acknowledgement - all completed digitally before you meet.
Ongoing advice fees invoiced on a recurring cycle, with a fee-disclosure statement generated automatically and attached every time.
Statement of Advice, Record of Advice and compliance records stored against each client and matter, retrievable and audit-ready in seconds.
Financial Review $350, Comprehensive + Tax Strategy $650, Retirement Planning $500 - booked at the right price, with topics, advice given and actions agreed captured each time.
Answers client questions any hour - explains it can't give personal advice, captures the question, and books a consult with you instead.
Syntra watches each client's 12-month window and reaches out the moment it opens - warmly, in your voice - proposing times, collecting the updated fact-find and confirming the booking. Outreach fits where each client is: accumulation, pre-retirement or retirement. With 200-plus clients, none of them ever feel forgotten.
Every review generates its records - Statement of Advice, Record of Advice, meeting notes and a fee-disclosure statement - filed against the client automatically. Recurring advice fees are invoiced on schedule with disclosure attached, and risk profile and consent are captured up front. When the regulator asks, the file is already complete.
Syntra learns your review cycles, service tiers, fee arrangements and compliance templates - then schedules each annual review, collects the fact-find, issues the fee disclosure and files the advice records, quietly, for every client on your book. Nobody drifts, nothing slips, and the regulator's questions are already answered.
Book a 30-minute walkthrough and we’ll show you exactly how Syntra fits your business - then answer every question you’ve got. No slides, no pressure.
Book a demo