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Industries · Plumbing

The burst-pipe call goes to whoever picks up. Syntra picks up.

Syntra's 24/7 AI voice agent answers every call, triages the emergency, captures the address and symptoms, and books the call-out - then runs the job from on-site quote to paid invoice, tracking materials costs against the quote as it goes.

Call · 11:47pmEmergency
SymptomBurst pipe under sink
Address14 Bridge St · captured
UrgencyEmergency · within 2hrs
Engineer✓ Dan dispatched
Booked · ETA 45 min
Sound familiar?

Every missed call is a job that went to someone else

Missed calls are lost jobs

A burst pipe rings three plumbers and hires whoever picks up first. Every call you miss after hours is a job, and a customer - gone to the competition.

Emergencies mid-job

You're under a sink with your hands full when the phone goes. Triaging what's truly urgent and dispatching the right engineer is impossible from the tools.

Quoting from the van

Writing up quotes and chasing invoices between call-outs eats your evenings, and slow paperwork means slower payment.

Materials drift past quote

A stack of merchant receipts in the glovebox, and no quick way to see whether the parts on a job still fit the price you quoted.

How Syntra runs your call-outs

From the first ring to the paid invoice

24/7 AI call handling

Every call answered day or night - Syntra takes the details, books the call-out and never lets an emergency ring out to voicemail.

Emergency triage & dispatch

Syntra reads the urgency - burst pipe vs dripping tap - flags true emergencies and dispatches the nearest available engineer.

Jobs & scheduling

Every job holds the site address, description and status - scheduled, in progress, done - with the right engineer assigned to each one.

Call-out service tiers

Standard next-day $120, Priority same-day $180, Emergency within 2hrs $280 - priced and booked correctly on every call.

On-site quotes to invoices

Quote from the van, the customer accepts online, and it converts straight to an invoice the moment the job is signed off.

Supplier-invoice extraction

Photograph the merchant invoice - Syntra extracts the line items, matches them to the job and tracks the cost against your quote.

Never miss the call

The 2am burst pipe, answered and booked

When a panicked customer calls at 2am, Syntra picks up in your business's voice - calms them down, works out how urgent it really is, captures the address and symptoms, and books the call-out. True emergencies are flagged and dispatched; the routine drip waits for morning.

  • Answers every call in your voice - 24/7, no voicemail
  • Triages urgency and captures the address & symptoms
  • Flags true emergencies and dispatches the nearest engineer
Call · 2:14am
I've got no hot water and there's water everywhere under the sink!
Okay - first, turn the stopcock under the sink clockwise to stop the flow. I'm booking an emergency call-out now.
Done, it's stopped. It's 14 Bridge Street.
Got it. Dan's on his way - ETA 45 minutes, and he'll call 10 minutes before he arrives. ✓
Cost vs quote, automatically

Snap the receipt, watch the margin

On the way back from the merchant, your engineer photographs the supplier invoice. Syntra extracts every line item, matches it to the right job, and shows the materials cost against the quote, so you know the margin on a job before the invoice even goes out.

  • Photograph the supplier invoice - line items extracted
  • Automatically matched to the right job
  • Materials cost tracked live against your quote
Supplier invoice · scannedExtracted
📷Plumb City · receipt photo
Copper pipe 15mm × 3$42.00
Push-fit elbow × 6$18.60
Combi diverter valve$74.00
Matched to job✓ #1042 · Bridge St
Materials vs quote$134.60 / $160 ✓
Trained on your business

It runs your call-outs from first ring to sign-off

Syntra learns your engineers, service tiers, pricing, suppliers and coverage area - then answers the calls, triages the emergencies, dispatches the vans, and handles quotes, invoices and materials costs quietly in the background. You keep the tools in your hands and the jobs on the board.

  • Every call answered, triaged and booked - day or night
  • Quotes, invoices and materials costs tracked against every job
  • Arrival windows, safety certs and sign-off handled automatically
Book a demo

See Syntra run your business

Book a 30-minute walkthrough and we’ll show you exactly how Syntra fits your business - then answer every question you’ve got. No slides, no pressure.

Book a demo